Privacy Policy

Last updated: June 15, 2026

What information do you collect through Shopify's APIs?

We collect the following information through Shopify's APIs to provide QR code analytics and order attribution:

Store information
Products
Collections
Discounts
Limited order information, including order ID, order number, order amount, and currency

What information do you collect directly from the merchant?

We collect the following information directly from the merchant:

Name
Email address
QR code configurations
Technical logs generated during app usage for security, troubleshooting, and performance monitoring

What information do you collect directly from merchants' customers?

When a customer scans a QR code, we collect the following information for analytics purposes through Shopify App Proxy requests:

Scan date and time
Device and browser information
General location information (country, region, and city)

If a customer submits a review through a QR code, we collect:

Review rating
Review comment
Shopify customer ID (when available)

For order attribution and analytics, we also collect the following through a Shopify Web Pixel:

Order ID
Shopify customer ID (when available)

We do not use cookies.

With the customer's consent, we temporarily store a QR identifier in browser local storage through a Shopify Web Pixel for order attribution. The identifier does not contain personal information and is used solely for QR campaign analytics. The identifier remains valid for up to 24 hours and is removed after a purchase is attributed.

How do you use the information you collect?

We use the information solely to provide:

App functionality
Analytics
Order attribution
Security and troubleshooting
Customer support

We do not sell personal information or use it for advertising purposes.

For how long do you store or retain the data that you collect?

Customer related analytics data, including QR scan data, order data, and customer reviews, is retained for up to 24 months.

We retain other data only for as long as necessary to provide the app's services while the app is installed.

After a merchant uninstalls the app, we delete applicable data in accordance with Shopify's privacy compliance requirements.

Are we established in Europe? Are we storing or processing information outside of Europe?

We are not established in Europe.

All data is stored and processed in AWS us-east-1 (North Virginia, United States).

We do not store data in other regions.

Privacy Rights

Depending on applicable law, merchants and individuals may have the right to request access to, correction of, deletion of, or restriction of the processing of their personal data. We respond to applicable privacy requests in accordance with Shopify's privacy requirements and applicable law.

How can merchants contact you with privacy questions?

Merchants can contact us at support@auraitspace.com with privacy-related questions.